Full Service Partnership (FSP)

“Only when we are no longer afraid do we begin to live.” Dorothy Thompson


Since 2005, the Full Service Partnership (FSP) program was designed to serve mental health clients and their families under the Mental Health Services Act (MHSA).  The core principles are client and family-driven mental health services within the context of a partnership between the client and provider; accessible, individualized services and supports tailored to a client’s readiness for change that leverage community partnerships; delivery of services in a culturally competent manner, with a focus for wellness, outcomes and accountability.  It was established with a “Whatever It Takes” philosophy that means finding the methods and means to engage a client, determine his or her needs for recovery, and create collaborative services and support to meet those needs.

From left (back): Vichettra, Tiffany, Aaron, Samin, Daniel, Alice, Elizabeth and Alberto. (Front) Casey, Tina, Aya and Tasha.

Providers must have the ability to respond to the client or family member 24 hours a day, seven days a week. Using this best practice service strategy will reduce negative outcomes for clients such as hospitalizations, incarcerations or evictions. Inherent in the term full service partnership is the idea of being fully served and providing an integrated service experience.


PACS is proud to be part of a countywide collaborative that provides FSP services to Asian Pacific Islanders in over twelve API languages.  Under the lead of Special Services Group, PACS, Asian Pacific Counseling and Treatment Center, Asian Pacific Family Center, the API Alliance, Asian Pacific Coastal and Asian Pacific Long Beach provide a continuum of coordinated and culturally competent mental health services to assist API individuals with severe mental illness in all phases of recovery should include, but are not limited to:

  • Crisis intervention and stabilization services;
  • Intensive case management programs;
  • Medication support and monitoring services;
  • Outpatient, home-based mental health intervention;
  • Augmented services;
  • Comprehensive pre-vocational and vocational training and support programs;
  • Wellness centers that are culturally and linguistically appropriate.

API Adults with serious mental illness who also may have one or more of the following conditions:

  • A co-occurring disorder or health condition
  • Homeless and/or at-risk of homelessness
  • Not currently served by the mental health system due to geographic, cultural isolation
  • Are without peer, family or community support
  • Living in institutional care
  • Incarcerated
  • Living at home, in residential care or sober living facilities and not receiving the appropriate care that result in exacerbation of mental illness conditions

Referrals are from jail, Metropolitan hospital, acute hospitals, IMDs, DMH, court mental health program and other outpatient programs. Once enrolled, the API FSP Team is designated as the Single-Fixed Point of Responsibility, to coordinate and advocate for mental health and other services in LA County. The API FSP team provides a central entity for referring sources to link members to services, and an advocate for members and families to navigate the myriads of resources in the community.

Each member has a Wellness & Recovery Plan with augmented services through referrals and linkages, and augmented services through joint endeavors between the affiliated mental health facilities and community-based organizations

“The FSP program has been helpful.  It helped me with housing, to get a job and help me get back my mental health.” Client


What are Full Service Partnership (FSP) programs offered by the API Child Collaborative for children?

Through the combined efforts of a group of API human services partners, our API Child Collaborative offers consumers a wide array of support and services, committing to “whatever it takes” to allow individuals to maintain a consistent path to mental health recovery and wellness with as high a level of independence as possible. For API children ages 0-15 and their families, programs are designed to address the total needs of families whose children (and possibly other family members) are experiencing significant emotional, psychological or behavioral problems interfering with their wellbeing.

What is different about FSP’s compared to other services?

The API Child Collaborative is capable of services beyond the scope of traditional clinic-based outpatient mental health services. Those participating will have the support of a service provider 24 hours a day, 7 days a week.

FSP Program Services

FSP programs offered by the API Child Collaborative can provide comprehensive, intensive mental health services for children and families in their homes and communities. If you need this program, below are some services your family might receive from an FSP program:

  • Counseling for your child and family members.
  • Peer support from people with experiences similar to yours.
  • Transportation that gets you and your child to where you need to go for services.
  • Help with access to physical health care for your child and family members.
  • Housing services that help you find suitable housing for your family.
  • Assistance getting financial and health benefits for which your child and family are eligible.
  • Substance abuse and domestic violence counseling and assistance.
  • A team dedicated to working with your child and family as you plan and accomplish goals that are important to your health, well-being, safety and stability.

 Who is eligible?

An API child age 15 and under with a serious emotional disturbance (SED) who:

  • Has been or is at risk of being removed from home by Child Protective Services;
  • Has a parent/caregiver with a mental illness and/or substance abuse problem;
  • Has extreme behavior problems at school;
  • Has been in out-of-home placement and is moving back into a home/community setting.
  • Has a co-occurring substance abuse disorder.
  • Is on probation and taking psychotropic medication.

Interested in FSP Services?

To be considered for Children’s FSP program services, a referral request must be submitted to one of the partners -- APCTC, APFC, KYCC, or PACS --  who will forward it to the FSP child navigator for approval and assignment to agency that has the appropriate language and cultural support for the child and his/her family.

“Our family was saved,” said a family, whose daughter refused to leave her home and struggled with mental health issues after witnessing two deaths in her community. Now their daughter attends school every day, her grades have improved, and she is on a dance team.